At Spice Band™, we take great care in packing and delivering our products fresh and safely.
Due to the perishable nature of our goods, we do not accept returns or exchanges once the product is delivered.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with a photo of the issue.
We will review your case and arrange for a replacement or refund if eligible.
You can reach us at inquiries.savorest@gmail.com with the following details:
Order ID
Description of the issue
Photo(s) of the damaged or incorrect item and the replacement will be delivered within 7–10 business days.
Refunds (if applicable)
Refunds are processed only in cases of wrong or damaged items, once we confirm and approve your claim.
Approved refunds will be credited to your original payment method within 7–10 business days.
Note: We do not offer refunds or replacements for reasons like personal taste preferences or delayed delivery caused by courier services.
📍 Return Address (for approved cases only):
Spice Band™
Savorest Nourishments OPC PVT LTD
Vallapdi, Adimali - 685561
Idukki, Kerala, India